Alberta Courier Services
Delight Customers, scale operations, and boost efficiency with the most advanced logistics software.
Holiday Closure:
Monday, February 16
Delivery Reimagined
On Demand Same Day Services
At West Direct Express Courier, we pride ourselves on providing reliable, fast, and efficient
courier services tailored to meet the diverse needs of our community. Our comprehensive
range of services ensures that your documents, packages and goods are delivered safely and
on time. Here’s what we offer:
After Hours Delivery
Business needs don’t end at 5 PM! For deliveries outside regular business hours, our after-hours service ensures your packages are delivered at the most convenient times, including nights and weekends.
Custom Solutions
Have unique delivery needs? We offer custom courier solutions tailored to meet specific requirements. Contact us to discuss your needs and we’ll create a personalized plan to suit you.
Route Delivery
Facilitated through our Sortation Centre and employing a hub-and-spoke concept with waves of couriers meeting three times daily, this service is perfect for everyday shipping needs. We guarantee delivery within 4 to 5 hours for all local city destinations, ensuring your deliveries arrive on time and in perfect condition.
Expedited Rush Deliveries
For those urgent shipments that can't wait, our Rush delivery service promises fast delivery anywhere within the city limits. Offering services as quick as 15 minutes downtown and 1 hour city-wide, we prioritize these deliveries to ensure reliable transit times. As well, you can select delivery completion times anywhere up to three hours, saving you money by only charging you for the level of service you require.
Delivery Reimagined
Meet the new extension of your workforce, shipments being handled
from start to finish, so you can focus on what really matters.
Streamline Operations
Take your delivery operations to the next level
- Advanced Optimization
- Automated Dispatch and ETA
- Real-time Fleet Tracking
- Powerful Analytics
Delight Customers
Ensure every delivery is a delightful experience
- Automated SMS Notifications
- Accurate ETAs
- Real-time Driver Tracking
- Proof of Delivery
- Feedback Collection Tools
- All-inclusive delivery pricing displayed before order placement
Seamlessly Connect
We code so you don’t have to! Our developer-friendly API connects to your
- Website or Mobile App
- Online Ordering System
- Inventory Management System
- ERP System
High Frequency, Full Coverage
Drivers in every area of the city, at least 6 times daily
- A comprehensive fleet for any delivery requirement
- Strong emphasis on consistent and prompt service
Direct Service To:
Serving Calgary and area including:
- Airdrie
- Banff
- Canmore
- Cochrane
- Drumheller
- Hanna
- High River
- Red Deer
- Strathmore
- Sundre
- Trochu
- Three Hills
- Rocky Mountain House
- And all points in between!
Who We Are
Meet the new extension of your workforce, shipments being handled
from start to finish, so you can focus on what really matters.
Since 1990, West Direct Express Courier has grown into one of Alberta’s most trusted courier partners, completing over 3,000 deliveries daily for more than 2,200 clients. Backed by a strong network in Calgary and Edmonton, we deliver consistent, scalable service across the province. Our mission is simple: provide fast, dependable, and transparent delivery backed by real-time tracking and a dedicated support team. As part of the Mullen Group, we continue to invest in technology, service excellence, and long-term client partnerships that move business forward.
A proud subsidiary of Mullen Group, a Canadian leader in trucking and a wide range of logistical services.
Dedicated Fleets
Delivery Vehicle Costs
Have you ever performed a truly comprehensive assessment on the cost of
operating your own delivery vehicles?
Employee wage and on-road vehicular costs
have risen sharply over the last number of years, well above the already large CPI
increases we’ve all experienced, and the true impact to your bottom line may be
having a disproportionately adverse impact on your margins.
Added to the obvious
visible costs of providing your own product delivery, consider these intangibles and
unknowns.
- Added WCB costs in the event of collision or injury
- Cargo insurance
- Traffic and parking violations
- Communications and technology costs
- Vehicle depreciation and replacement costs
- Safety compliance monitoring
- Delivery acceptance tracking
Flexible Fleet Solutions
Entrusting West Direct Express with your delivery fleet operations can take many forms and cost models:
- A full or partial takeover of your fleet with co-branded vehicles and/or uniforms.
- West Direct branded vehicles and couriers reporting daily to your delivery shipping staging areas.
- Couriers specifically trained to provide back-up services in the event of volume spikes or employee absences.
Enhance Delivery Operations
In addition to the provision of vehicles and personnel, our technology integration will
provide proof of delivery data for all shipments (signature and/or delivery placement
picture), for comprehensive per delivery cost reporting for reconciliation and chargeback purposes and
robust management reports detailing your per customer costs.
Transform your delivery operations with West Direct Express Courier's dedicated fleet service.
Contact us for a free consultation and discover how we can help streamline
your business logistics, increase your margins and allow you to focus on boosting your
market share.
Completely transparent,
anytime, anywhere
Our proprietary software does it all, greatly enhancing your ability to
manage the logistics component of your business and associated costs.
Questions? Contact Us!
Service Enquiry Email
csr@westdirect.ca - 7:30am-5:30pm Mon-Fri
Services Hours
Monday to Friday: 7:30am-5:30pm Saturday & Sunday: Closed (Afterhours services only)
What our clients say
“West Direct Express was the only group that could take care of our business. They had the fleet size that could handle our amount of deliveries and pickups.”
Monty Whitney
“It is easy to train people on their shipping system. It is so user-friendly. They have great couriers and if there is an issue, they try to get to it pretty quickly.”
Shawna Campbell
"Thank you to everyone. We could not provide the services that we do without great teams and individuals standing behind us"
