Our Story

Delight Customers, scale operations, and boost efficiency with the most advanced logistics software.

Service Efficiency is the top priority of our team and we are proud to boast that 97.6% of our deliveries either meet, or exceed the service level that clients choose.
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Locally Albertan, we have full-coverage in the major centers such as Calgary, Edmonton and surrounding communities and satellite towns around each city.
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Deliveries of all shapes, sizes and weights delivered last year on behalf of our local and national customers and logistics partners.
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Delivery Reimagined

Who we are

Meet the new extension of your workforce, shipments being handled
from start to finish, so you can focus on what really matters.

A local area courier company focused on building and maintaining a relationship for reliability, flexibility and cost-effectiveness through seamless technological integration, innovative logistical design and personalized customer support.

A proud subsidiary of Mullen Group, a Canadian leader in trucking and a wide range of logistical services.

What Sets Us Apart

Why does it matter to you? Transparency from pricing to tracking – it’s all done in real-time. We go way beyond standard proof of delivery. See our small video as to why choosing us is important. With over 120 delivery drivers in Calgary and 70 in Edmonton, we will meet your same-day delivery requirements. From bank deposits and medical supplies to clinics or hospitals, construction products at job sites. We pride ourselves as an extension of your team and provide you with all the optics and measurements so there are no surprise disappointments.

We know you have options, and we also know we are only as good as our last delivery. But that is why every delivery before you reached this page has been completed effortlessly, on-time, and on budget.

What We Offer

We are servicing the greater Calgary downtown with services as fast as 15 minutes with Alberta’s most extensive bike fleet. Whether your package is large or small, our route fleets are in each area of the city at least six times daily, and once a day in the rural and surrounding townships. From minivans to 5-ton trucks, we’ve got your covered! We are the premium same-day carrier in Calgary, Edmonton, and surrounding communities.

Where Tech Drives Value

Our cutting-edge logistics technology allows us to make e-commerce deliveries fast, reliable, and easy for anyone. Every delivery is optimized in real-time, allowing us to achieve on-time success 97.6% of the time, no matter how high delivery volumes spike.

Our Growth

Over the last ten years, we have evolved in lockstep with growth in the delivery sector to become a leader and innovative force in package delivery. Today, we are proud to make over 750,000 deliveries annually in Alberta for local, national, and international firms.

Founder’s
Message

West Direct Express Courier was founded in 1990 with a vision to excel in the courier industry through superior service and technology. Our guiding principle, “Take care of the service and the economics will take care of itself” remains at our core today…

1990

West Direct Express is incorporated in the city of Calgary

1991

Established dial-in modem remote connections with key customers

1993

Bullet Transportation acquired

1995

Partnership with RIM

In an agreement with RIM, the first Blackberry devices were modified to facilitate two-way Dispatch communication with couriers

1996

Moved all remote customer connections to the internet

1998

JP Courier Express acquired

2001

David Coll joins the company and acquires an equity position

2002 - 2003

Opened & refined a downtown Hub-And-Spoke Facility

2004

4 Points Courier acquired

2005

ASAP Delivery acquired

2007

Secures contract with city of Calgary

2009

Trio Courier acquired

2011

Sonic Courier acquired

2012

Bow City Delivery acquired

2016

Urban Dispatch acquired

2016

Elite Fleet Courier acquired

2021

Acquired by the Mullen Group

2022

Monarch Messenger acquired

2024

New Sortation and Warehousing facility purchased

Power Your Deliveries.

Delight Customers, scale operations, and boost efficiency with the most advanced logistics software.

Founder’s Message​

A Message from Our Founder

West Direct Express Courier was founded in 1990 with a vision to excel in the courier industry through superior service and technology. Our guiding principle, “Take care of the service and the economics will take care of itself” remains at our core today.

From humble beginnings with three drivers and a bicycle, we’ve grown to handle up to 3,200 deliveries daily with 130 dedicated owner-operators. Throughout this journey, our focus has always been on our customer and our people, believing that by taking care of our team, they’ll take care of our clients.

Innovation has driven our progress from the beginning. We pioneered minute-by-minute service tracking before the internet era and continued to evolve with technology to better serve our clients. Our services are tailored to meet the unique needs of various sectors, from government contracts to on-demand e-commerce, facilitated by our new 12,000 sq ft state-of-the-art Routing & Sortation Facility.

Over the years we’ve expanded through strategic acquisitions and became part of the Mullen Group in 2021, further enhancing our capabilities. As we move forward, our commitment to reliability, efficiency, and professionalism remains steadfast.

To our valued customers and dedicated team, thank you for your trust and hard work. Together, we’ve built something special, and I’m so excited about our future.

Carl Hollick
Founder, West Direct Express Courier